After replacing the hard drives in their Home Access laptops, a number of people have contacted us (probably because of our popular Acer Extensa 5235 post) about an issue with the parental control software that is installed on these machines.
From what we gather, some of (perhaps all) the Home Access machines were bundled with NetIntelligence parental control software.
Here is an excerpt from an enquiry we received:
Now, we cannot find an ‘automated’ way of removing NetIntelligence but it can be removed manually using AutoRuns. Rather than ‘re-inventing the wheel’ we invite you to view the full instructions here. You will need to be logged into an administrator account (i.e. Parent) do do this.
Please let us know if it worked for you and remember by using this information you agree to be bound by our Terms and Conditions.